Due to unforeseen circumstances, our Violet Town branch is closed today. We apologise for any inconvenience. The team at Euroa and Benalla are open to assist. Call us on 1800 694 628 during branch hours, send us a message or visit us in branch.
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Open the Wallet app on your iPhone and add your GMCU Visa Debit Card to your wallet, either by scanning the card or manually entering the details. For security purposes, when a new card is added to Apple Pay we’ll ask you to complete a verification check before it can be used with Apple Pay. We’ll either:
Apple Pay is Apple's mobile payment service allowing you to make purchases using your iPhone (6 or later), as well as iPad, Mac and Apple Watches. You can learn more about Apple Pay here.
Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2, and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch.
For a list of compatible Apple Pay devices, see https://support.apple.com/km207105
No, your card details are not stored on the device or in the Cloud. When a card is added to Apple Pay, a Device Account Number replaces the need for the card number.
The Device Account Number is used to make secure purchases in stores and within apps and websites. It will not work if it is compromised in any way and cannot be used outside of the device it is assigned to. The Device Account Number can be found by opening the Wallet app and tapping the (i) symbol in the bottom right corner and then scrolling down to find Device Account Number.
Yes, a card can be added to Apple Pay on up to nine different devices but the card will need to be added to each device separately.
Yes, up to eight cards can be added to Apple Pay on a single device. The first card added to the device will become the default card, but you can change the default card.
You take the item(s) back to the retailer as normal. Some retailers will be able to offer refunds back to the device from which the original payment was made, while others may have to refund the plastic card.
If the retailer is able to refund the device used to make the original purchase, you:
Yes, you will be able to view the last 10 transactions made using Apple Pay on that device within the wallet app. Eftpos transactions made using your gmcu Visa debit card with Apple Pay can currently only be viewed via internet banking and/or the gmcu mobile app. Transactions will also appear as they normally do on a bank or credit card statement. It is not possible to show if a transaction was made using Apple Pay, contactless card or chip and PIN.
Yes, Apple Pay is secure. A unique Device Account Number is securely stored on a chip in the device so payment can be made without any card information having to be shared with the retailer.
Other features which help to keep your payments secure and safe include:
iPhone and iPad payments can only be authorised by using Touch ID (if it is enabled), or by entering the device passcode.
Apple Watch payments can only be authorised if the device passcode has been entered and skin contact with the device has not been lost.
Please note: you should never share your device passcode, or register more than one person’s fingerprint to Touch ID, while your card is registered to Apple Pay.
Yes, head to the Wallet app where you can change the default card.
You should contact us straight away on 1800 694 628 so the lost or stolen card can be cancelled and no further purchases made. You should also remove the lost or stolen card from the Wallet app. When the replacement card is issued you can add the new card to Apple Pay.
If you have the Find My iPhone app you can use it to remotely lock the device and disable the use of the Apple Pay function. Or you can log into iCloud.com and remove all cards from Apple Pay remotely. If you do not have the app you should contact us on 1800 694 628 to request that your card be disable for use with Apple Pay.
When you add your gmcu Visa Debit card to Apple Pay, the card will be defaulted to the Visa network for payments with Apple Pay.
To change the payment network on iPhone
You can also change the payment network prior to tapping your device. Simply, authenticate, choose network on screen, then tap device for payment.
To change the payment network on Apple Watch
Remove your gmcu Visa Debit card from Apple Pay on your iPhone
Remove your gmcu Visa Debit card from Apple Pay on your Apple Watch
Add your gmcu back into Apple Pay on your iPhone
Update your Card on Apple Watch
You may be able to get cash out at selected merchants with your gmcu Visa debit card by selecting 'eftpos CHQ' or 'eftpos SAV' in Apple Pay. For more information visit: https://support.apple.com/en-au/HT209137
