Latest News

Keeping you and your money safe with one-time passwords  At GMCU, keeping your money safe is our top priority. As part of our ongoing commitment to your security, we’re introducing an important update to internet banking. Starting 30 September 2025, you’ll be required to enter a one-time password (OTP) when logging into internet banking. This added layer of protection helps ensure that only you can access your account—even if someone else knows your password. How it works The OTP will be sent to your mobile phone number via SMS, and you will need to enter it each time you log into Internet Banking. What you need to do If you have already set up OTP, there is nothing further you need to do. If you have not yet set this up and you have your mobile phone registered with us, you can: Log into Internet Banking Click on Settings From the dropdown, select Setup Security Options and follow the prompts to set up OTP If you do not set it up beforehand, we'll do it on your behalf on 30 September. Don’t have a mobile number registered? Our team is reaching out to members who don’t have a mobile number on file. If you haven’t heard from us or don’t have a mobile phone, please contact your local branch or call us on 1800 MY GMCU (1800 694 628). We’ll be happy to help you get set up. Strong passwords matter Your banking, social media, and email accounts contain sensitive information that forms your digital identity. Here are some tips to help keep your information safe online: Never share your password or store it on your device or browser Use a reputable password manager Always access internet banking via the official GMCU website Avoid using public Wi-Fi for banking or shopping Look for the secure padlock icon in your browser Use strong, unique passwords that aren’t easy to guess Avoid using personal details like your address or birthday in passwords We’re here to help Online banking, shopping, and communication have become second nature—but that familiarity can sometimes lead to oversights. If you have any concerns about your account, card, or online banking security, please reach out to us. You can also visit our Security page for more information. 📞 Call us on 1800 MY GMCU (1800 694 628)🏢 Visit your local branch  Frequently Asked Questions What is changing with GMCU Internet Banking security?Starting 30 September 2025, you’ll need to enter a One-Time Password (OTP) sent via SMS to your mobile phone each time you log into Internet Banking. This added layer of security helps protect your account from unauthorised access. How do I set up OTP for Internet Banking?If you haven’t set up OTP yet, follow these steps: Log into Internet Banking Click on Settings Select Setup Security Options from the dropdown Follow the prompts to register your mobile number If you need assistance, please contact your local GMCU branch. What if I haven’t registered a mobile number with GMCU?Our team is contacting members who don’t have a mobile number registered. If you haven’t heard from us, please reach out to your local branch so we can help you set up OTP. How can I keep my online banking and personal information safe?Here are some important tips: Never share or store your password on your device or browser Use a trusted password manager Only access Internet Banking via the official GMCU website Avoid using public Wi-Fi for banking or shopping Look for the secure padlock icon in your browser Use strong, unique passwords that aren’t easy to guess What should I do if I’m concerned about my account security?If you suspect any issues with your account, card, or online banking credentials, contact GMCU immediately. We’re here to help. You can also visit our website for more tips on staying safe online. How do One-Time Passwords (OTPs) help protect my account?OTPs provide an extra layer of protection through two-factor authentication (2FA). Even if someone knows your password, they can’t access your account without the unique code sent to your mobile number. Because OTPs are: Time-sensitive (expire quickly) Single-use Sent only to your registered mobile number …they make it much harder for fraudsters to gain access to your account, helping to keep your money and personal information safe.

Following the RBA's decision to decrease the official cash rate by 0.25%, GMCU will pass on the rate cut in full and decrease home loan variable interest rates by 0.25% p.a., effective 3 June 2025.  Members will be able to see updated repayment amounts in online banking and in the app from 3 June 2025, or on their next statement.    Because we’re member-owned, we always balance the needs of all of our members - including our members with deposits too. While our at-call Advantage Saver will decrease by 0.25% on 1 June – all other at-call deposit interest rate will remain at this time.   Our local team are on hand to discuss your options if you need support in navigating the rate changes. Call us on 1800 MY GMCU (1800 694 628) or send us an enquiry here.

As fast, secure and more modern payment options are available in Australia, the more Australians are choosing alternative payment options to cheques. Because of this, and significant improvements in digital payments in recent times, we have made the decision to stop our cheque deposit services, from 21 June 2025. Why remove cheques? You may be aware that the Australian Government has committed to phase all cheque usage out by 2030. Our members are increasingly choosing digital options to send and receive money. And many banks have elected to phase out these services now as they can be costly, slow and sometimes risky to manage. What you need to know The last day to we can accept a cheque deposit will be 20 June 2025. After that, you will need to go back to the cheque drawer and ask them for alternative payment methods. Our team are available to chat with you over the phone, or by appointment at a branch to talk through the alternative payment options that will suit your situation best. Drop into the branch or call us on 1800 MY GMCU (1800 694 628) for more information. Frequently Asked Questions

Media Release GMCU welcomes new CEO to the Goulburn Murray region   Thursday 28 November 2024 – Shepparton Goulburn Murray Credit Union Co-Operative Ltd (GMCU) has announced the appointment of Richard O'Nians as Chief Executive Officer at its Annual General Meeting held last night. Chair of GMCU, Eugenie Stragalinos, welcomed Mr O’Nians in her Chair’s address, noting his deep connections to regional Victoria and extensive experience in financial services.   "Richard brings over 30 years of experience in the financial services sector, including leadership roles in business banking, retail banking, risk management, and financial reporting,” Ms Stragalinos said. “He has built and led high-performing teams, fostered strong customer and community relationships, and driven strong business results across his career. “As we move into 2025, we will face into some challenging economic conditions. The board is reassured to have a leader of Richard’s calibre navigate GMCU through those times,” she said. Mr O’Nians has longstanding connections to regional Victoria and is looking forward to broadening his ties to the community.   “I’m passionate about seeing regional and rural communities thrive, and I’m looking forward to being part of an organisation that can directly contribute to positive outcomes for the communities they operate in,” Mr O’Nians said. “I look forward to spending some time across our branch network and in the community to get an understanding of the unique issues impacting them,” he said. Mr O’Nians commences his role on Monday 2 December 2024.   Ends. About GMCU: Goulburn Murray Credit Union Co-Operative Limited (GMCU) has been providing local banking solutions since 1955 across 10 locations in the Goulburn Murray region. As a member-owned organisation, 100% of profits are reinvested into the products and services for our members, as well as community initiatives to help local people grow, thrive and succeed. Find out more.   Highlights of GMCU’s Financial Performance for the Financial Year ending 30 June 2024: Net Profit After Tax of $2.2 million Total assets increased by $25 million to $558 million Lending growth 10% year on year

Welcome to our refreshed GMCU website.   Our new and improved website experience is easy to navigate, making it simple to understand and manage your banking, loans and insurance with us.   Our web address (URL) remains the same – www.gmcu.com.au - and internet banking is still accessible via the Login button in the top right corner.     We’ve been laying the foundations for a seamless digital banking experience.    We’ve been focused on rolling out a range of improvements when it comes to all things digital at GMCU – including our recent upgrades to both Internet Banking and our Mobile App.   Keep a look out for clever new tools, features and services across our website, app and internet banking soon. We love your feedback – contact us to send it through.  

Our Internet Banking has a new look! The GMCU Internet Banking platform has been upgraded - giving our members a modern, intuitive, and easy-to-navigate online banking experience. The upgrade continues to provide us with safe and secure digital banking in  the back end, while also  allowing us to roll out new features and services to you quickly and easily in the future. What’s changing? Nothing for now. Just a great new facelift to the GMCU Internet Banking platform that you’re familiar with. Keep a look out for new features and services soon.   What do I need to do? Nothing! Simply login to Internet Banking via gmcu.com.au as you normally would, using your member number and password. And remember, to keep safe when banking online – only login via our website (gmcu.com.au)   Creating a great digital banking experience for our members We’ve been focused on rolling out a range of improvements when it comes to all things digital at GMCU, including a new and improved website and the recent upgrades to our mobile app.    Where can I go for help? This version of Internet Banking is extremely intuitive. Within a few clicks, you should be able to find what you need. If you have any questions or concerns, please call us on 1800 MY GMCU (1800 694 628), send us an email (info@gmcu.com.au) or drop in to any of our branches.