We’re here to support members and communities impacted by the bushfires. If you need financial assistance, contact us as soon as it’s safe to do so. 

Contact Us:
📞 1800 MY GMCU (1800 694 628) | 9am–5pm, Monday to Friday.
If you call outside these hours, you can leave a message, and we can call you back when our team are available.

Branch Access:
All branches open except Violet Town. Check Branch Locations for updates.

Digital Banking:
Manage your money safely with Internet Banking, GMCU App, and Digital Cards. Get Started.

Government Support:

Learn about hardship payments, relief centres and road closures:
https://emergency.vic.gov.au/relief/#january_2026_fires

Our Support Options:

  • Insurance claims
  • Loan repayment relief
  • Fee waivers
  • Emergency access to funds
  • Community grants - Request Support

Additional Help: