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We provide the following services as an agent of Travelex, with the exception of Cash Passport Card when we act as agent of Mastercard Prepaid Management Services Australia.

This information is general in nature. More specific information can be found at Mastercard Prepaid Management Services Australia\'s website www.cashpassport.com.au

 

IMPORTANT NOTICE

Travelex has suspended the repurchasing of foreign currency banknotes and foreign currency cheques due to COVID19/Coronavirus.

 

 

Foreign Currency

What’s one of the first things we need to have when we step into a foreign country? Local Cash! Simple things like buying a coffee, bottle of water or paying a taxi become difficult if we do not have the local currency to purchase them with.

Why not order your foreign currency ahead of time before leaving Australia and take the hassle out of queues at the airport. We have the ability to offer you a large range of currencies and denominations. US Dollars, British Pounds, Euro and New Zealand Dollars can be made available for pick up in normally less than one week.

Don’t forget, we also repurchase your unused foreign currency when you return from your overseas trip.

Security Hints & Tips
  • For security reasons,Travelex suggests you do not carry around large amounts of local cash.
  • To minimise loss or theft, Travelex recommends carrying small amounts of foreign cash only.
  • As an alternative to cash, the Cash Passport (see more details below) is a safe and convenient way to carry your holiday money.
How to order?

Simply visit your local branch and place your order with one of GMCU's friendly Member Service Officers.

International Payments Service

Need to send money overseas?

Did you know that you can send money from your bank account to an overseas bank account via our International Payments Service, otherwise known as a “Telegraphic Transfer” or “Wire”.
With our International Payments Service, you can send money to 200 countries and territories in over 130 currencies.

Benefits to you:
• Funds are normally credited within 2-3 business days1
• No surprise overseas bank fees**
• Cost-effective; you can potentially save money by sending in your beneficiary’s local currency**

What you need to send money overseas:
You will need to provide the full name of your beneficiary and full details of the beneficiary’s bank account, including their ^IBAN (International Bank Account Number) if they are in Europe.
To comply with Australian Government regulations, you must provide the beneficiary’s full street address. Include beneficiary bank’s code (sort code, SWIFT address, or routing number) **

Disclaimers:
© 2019 Western Union Holdings Inc. All rights reserved.
Western Union Business Solutions is a business unit of The Western Union Company. In Australia, Western Union Business Solutions (Australia) Pty Limited (ACN 150 129 749; AFSL 404092) (“WUBS”) is the issuer of the financial products (if any) referred to in this communication. A product disclosure statement is available for each of the financial products that WUBS issues (if any) and can be obtained by visiting https://business.westernunion.com/en-au/compliance-legal/compliance. Before you decide to acquire a financial product from WUBS you should read and consider the relevant product disclosure statement. This communication has been prepared solely for informational purposes and does not in any way create any binding obligations on either party. Relations between you and WUBS shall be governed by the applicable terms and conditions provided to you before you trade. No representations, warranties or conditions of any kind, express or implied, are made in this communication. This communication is not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would subject WUBS and/or its affiliates to any registration or licensing requirement within such jurisdiction.

1. Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee.  Some currencies may take longer than others to process.
**Please note that International Payments are sent via a network of correspondent banks, which sometimes levy a small handling charge on your payment. Any such fees, and payment delays, are out of our control.
^ IBAN is used in some countries to uniquely identify a customer’s bank account. An IBAN is necessary for payments being sent from Australia to an IBAN mandatory country.

Incoming International Payments Service

Receiving payments from overseas?
With our Incoming International Payments Service powered by Western Union Business Solutions, you can receive money directly into your nominated bank account from almost anywhere in the world, in over 35 currencies.

Benefits to you:
• We do not charge beneficiary deduct fees.
• Timely and reliable – funds are usually received in full in 2- 3 business days
• Exchange rate guarantee. Lock in a competitive exchange rate for 72 hours 
• Your sender can pay you in their local currency, you can still receive in AUD

Why use our Incoming Payments service over SWIFT payments?

• SWIFT transactions typically incur fees on incoming payments
• SWIFT payments can take up to 60 days to clear.

Follow the simple steps to receive your money from overseas:
GMCU members can simply click below to complete the form and follow the steps:

InwardTT

 1. Payments may be sent via a network of correspondent and/or intermediary banks. In some instances, such banks may charge a small handling fee, which is out of the control of WUBS or GMCU.
2. Funds are usually received by GMCU within 2-3 business days, funds will then be allocated to your nominated account. There is no delivery period guarantee. Some currencies may take longer than others to process.
3. Periodic comparisons are made against publicly available rates for comparable services from four Australian Banks. Funds must be received by Western Union Business Solutions within 72 hours of the rate quote in accordance with payment instructions for the rate guarantee to be honoured.

Disclaimers:
© 2019 Western Union Holdings Inc. All rights reserved.
Western Union Business Solutions is a business unit of The Western Union Company. In Australia, Western Union Business Solutions (Australia) Pty Limited (ACN 150 129 749; AFSL 404092) (“WUBS”) is the issuer of the financial products (if any) referred to in this communication. A product disclosure statement is available for each of the financial products that WUBS issues (if any) and can be obtained by visiting https://business.westernunion.com/en-au/compliance-legal/compliance. Before you decide to acquire a financial product from WUBS you should read and consider the relevant product disclosure statement. This communication has been prepared solely for informational purposes and does not in any way create any binding obligations on either party. Relations between you and WUBS shall be governed by the applicable terms and conditions provided to you before you trade. No representations, warranties or conditions of any kind, express or implied, are made in this communication. This communication is not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would subject WUBS and/or its affiliates to any registration or licensing requirement within such jurisdiction.

Drafts

A Draft is a company cheque made out to your nominated recipient in a specified single currency. It’s another way for you to make payments and settle a transaction overseas.
Drafts are convenient if you do not have the recipient’s electronic bank account details.

Need to send money via a Draft?

Potential benefits to you:
• Send a Draft via mail
• Drafts are available in more than 24 different currencies
When might I use a Draft?
• When you don’t know the recipient’s bank account details
• When you’re sending a small amount of money
• When you want to send a payment by mail with a letter, card or invoice
Things to note:
• Drafts are non-negotiable and can only be credited to the beneficiary’s bank account (unless the beneficiary has endorsed the Draft in favour of another payee).
• In certain circumstances, Drafts can be stopped if missing in transit. Western Union Business Solutions may be able to place a stop on the Draft and issue a replacement. Conditions apply.

How do I arrange a Draft?

Drop into your nearest GMCU branch.

 Disclaimers:
© 2019 Western Union Holdings Inc. All rights reserved.
GMCU has entered into arrangements with Western Union Business Solutions (Australia) Pty Limited (ACN 150 129 749; AFSL 404092), trading as Western Union Business Solutions (“WUBS”) whereby WUBS offers Drafts directly to our members. Other financial products are provided to you by us. We have appointed WUBS to assist in facilitating some financial products. Please note that fees, charges and terms and conditions apply and may vary depending upon the financial product. If you are seeking to acquire Drafts, it is important for you to consider the Product Disclosure Statement (“PDS”) and any other relevant WUBS documents before you decide whether or not that financial product is right for you. Any advice provided is general in nature and does not take into account your personal objectives, financial situation or needs. WUBS does not give you any advice, general, personal or otherwise. Any advice provided, is provided by us or your adviser. This communication has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made in this communication. WUBS is a business unit of the Western Union Company.

Foreign Cheques

Receiving Foreign Cheques?
If you have received a cheque in a foreign currency, you can have it converted into Australia Dollars and deposited into your Australian bank account1.
Typically, personal, bank, company or government foreign currency cheques can be converted from over 8 currencies including USD, AUD, NZD, CAD, GBP, Euro, HKD, SFD.
Cheques are processed on a collection basis.
Need more information? Contact us today.
Things to note:
• At the time of the cheque being converted from the foreign currency and deposited into your account, we will deduct any applicable fees.
• Foreign Cheques can take up to 8 weeks or more to clear
• Exchange rate is determined once the credit is received
Do you need funds faster?
As an alternative, ask the person sending you money to send to you via our Incoming International Payments service.
This option may save you money in fees and help you to get the money within 2-3 business days.2 

 InwardTT

 Disclaimers:
© 2019 Western Union Holdings Inc. All rights reserved. 
GMCU has engaged Western Union Business Solutions (Australia) Pty Limited (ACN 150 129 749; AFSL 404092) trading as Western Union Business Solutions (“WUBS”) to assist with processing foreign currency cheques. WUBS is a business unit of The Western Union Company. Please note that fees, charges and terms and conditions apply and may vary depending upon the financial product. This communication has been prepared solely for informational purposes and does not in any way create any binding obligations on any person. No representations, warranties or conditions of any kind, express or implied, are made in this communication.
1. In some instances intermediary banks may levy additional fees and / or charges. This is beyond the control of Western Union Business Solutions.
2. Funds are usually received within 2 to 3 business days after receipt of funds by Western Union Business Solutions in accordance with payment instructions. There is no delivery guarantee as some currencies may take longer than others to process.

 Cash Passport Card

Load up to 11 currencies and use it at millions of locations worldwide everywhere Mastercard is accepted.  Load, spend and top up your card on the go, so you’re always in control. 

  • Free global Wi-Fi=. Stay connected across a million Boingo hotspots
  • 24/7 global assistance. Help is just a phone call away, whenever and wherever you are
  • Emergency cash access. Our team is ready to replace your card or organise cash
  • Lock and load up to 11 currencies*. Lock in exchange rates* and know exactly how much you have to spend
  • Accepted at millions of locations worldwide^. Spend fluently wherever Mastercard is accepted instore, online and ATMs
  • Manage your account. Track spend, reload, or move money between currencies online, anywhere, anytime. 
How Does Cash Passport Outsmart Travel Money?

1. Safer and more secure than cash.
Cash Passport offers 24/7 Global Assistance. If you lose your wallet, simply call us. Sometimes, these things happen. We’ll quickly organise a new card, free of charge and help you get emergency cash so you can keep enjoying your holiday.

2. Keep track of your travel money
My Account’ lets you manage your money wherever you are, like reloading your card and transferring between currencies. Shop with confidence knowing exactly how much you have to spend, or simply load more funds with the advantage of locked-in exchange rates*. Load up to 11 currencies: USD, EUR, GBP, NZD, CAD, SGD, JPY, THB, HKD, AED, AUD+.

3. Convenient and Contactless
Enjoy the freedom of travelling the world with just one card. Eat, shop or play wherever Mastercard® is accepted or withdraw from ATMs along the way, just as you would with your bank card at home. Quicker than cash, contactless payments can save you time when tapping with Cash Passport.

Cash Passport can be purchased in any GMCU branch. Just be sure to have your Australian driver's license or passport ready. Once you have a Cash Passport, you won’t look back.

Simply pre-pay and go! The Cash Passport is a convenient and secure way to spend while travelling overseas.



More About the Product Issuers

More about Western Union

© 2019 Western Union Holdings Inc. All rights reserved.
Western Union Business Solutions is a business unit of The Western Union Company. In Australia, Western Union Business Solutions (Australia) Pty Limited (ACN 150 129 749; AFSL 404092) (“WUBS”) is the issuer of the financial products (if any) referred to in this communication. A product disclosure statement is available for each of the financial products that WUBS issues (if any) and can be obtained by visiting https://business.westernunion.com/en-au/compliance-legal/compliance. Before you decide to acquire a financial product from WUBS you should read and consider the relevant product disclosure statement. This communication has been prepared solely for informational purposes and does not in any way create any binding obligations on either party. Relations between you and WUBS shall be governed by the applicable terms and conditions provided to you before you trade. No representations, warranties or conditions of any kind, express or implied, are made in this communication. This communication is not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would subject WUBS and/or its affiliates to any registration or licensing requirement within such jurisdiction.

More about Mastercard Prepaid Management Services Australia

Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Multi-currency Cash Passport™ and Cash Passport™ Platinum (“Cash Passport”) in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984).  You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com.au before deciding to acquire the product.  Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.

MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.
* Lock-in your exchange rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.
^ Subject to any surcharge that may be imposed directly by merchants. Cash Passport is unable to be used for purchases related to gambling or adult entertainment. Currently Cash Passport cannot be used in the following countries and geographical regions due to sanctions that are currently in place: Crimea, Iran, North Korea, Sudan and Syria. If you attempt to use your card at merchants in any of these countries and geographical regions, your request will be declined. In addition, the ATMs and POS terminals are not owned or operated by the Issuer or MasterCard Prepaid Management Services Australia Pty Limited and the Issuer or MasterCard Prepaid Management Services Australia Pty Limited are not responsible for ensuring that merchants will accept the Card. For example, the Issuer and MasterCard Prepaid Management Services Australia Pty Limited cannot control when an ATM or POS terminal is due for maintenance or is faulty or if a merchant chooses not to accept the Card. In such cases, your Card may not function properly or be declined. For more information please see the Product Disclosure Statement at www.cashpassport.com.au.

+ Before you make a decision to acquire the card, please check www.cashpassport.com.au for the latest currencies supported.

% T&Cs apply. Customer must contact Customer service to report lost or stolen card. Emergency cash can be arranged up to the balance on your Cash Passport, subject to availability of funds at the approved agent location.

= T&Cs apply. Wi-Fi is provided by Boingo hotspots. Visit cashpassport.com.au and mastercard.boingo.com for more information.