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Frequently Asked Questions

Our team is here to help as our community works together through these unprecedented times. If you need assistance, please contact your local branch – we’re here to help.

How can I pay bills and transfer money without visiting a branch?

There are a number of ways that you can use your accounts remotely. Our expert staff are available to help you with a range of transactions you might need to make remotely and they can register you for access to the services you may need, such as internet banking. You can also click here for instructions about how to download the free gmcu mobile phone app. Please contact your local branch during operating hours for assistance with setting up remote banking services.

Is my cash safe in the bank?

Depositors with gmcu are protected by the Australian Government's Financial Claims Scheme. To find out more about the Financial Claims Scheme, visit www.fcs.gov.au