We employ a number of security techniques, including 128-bit encryption and digital certificates, for your protection. Access to the internet banking system is limited to authorised members.

What browser settings must I use to permit access to the internet banking system?
The browser you use must enable acceptance of cookies, Javascript and SSL3 security; however, it is not possible for us to define the particular settings for all versions of the recommended internet browsers. These recommended settings are probably included in your browser's default settings.

Note: Cookies are only used for authentication purposes.

We also highly recommend that you disable any settings your browser may have for automatic completion of names and passwords. Never accept any offer from your browser to save or remember your password.

If you are unsure of how to check or alter these settings for your particular browser, please contact either your PC maintenance service, the dealer from whom you purchased the PC or the organisation from whom you obtained the browser.

Can computer Viruses affect my internet banking security?
It is possible that some viruses may record the user numbers and passwords that you use for internet services including internet banking. Internet email is probably the most common way that viruses are introduced. Files that are downloaded from internet sites, or that you receive from others, may also contain computer viruses.

You must ensure that the computer you use to access the internet banking service is free of computer viruses. We strongly recommend that users of the internet banking service install anti-virus software that can detect, intercept and remove viruses.

We also strongly recommend that you update your anti-virus software frequently and scan your computer regularly. Most anti-virus software vendors often update their virus signature files and virus defence mechanisms to protect against new computer viruses that are being created frequently.

To ensure the integrity of the internet banking service the servers that we use contain anti-virus features and do not contain any internet email software.